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Company

Think IS was founded in 2010 as a technology, trading and service solutions company. It is think IS’s key objective to deliver the best of breed technology, products and services into the online trading space.

Think IS was created to ensure that companies wishing to offer trading products to their clients are able to integrate, innovate, monitor performance in real time and define the look, feel and service practices of their trading operation to suit their client base.

With a purely B2B offering, think IS understand that each partner requires a core level of diversity. Through utilising modern technology we give the required control to our partners to facilitate with ease the development of their business, provide the most appropriate and fitting technical solutions to their end client needs and ultimately increase their profitability.

Background

The online trading space was pioneered by companies that wished to offer their trading capability to their own client bases, through the course of time those solutions were offered also to 3rd parties for distribution to their client bases.

As those 3rd party partners became more successful their technology and service requirements grew in order to remain appropriate for their needs and the requirements of their end clients. Think IS’s key focus will always be innovation, this enables our partners to demonstrate to their client base their ability to constantly innovate and develop keeping the products fresh and ahead of the game.

Meet the board >

Executive Board

The success to any senior management team is in their experience. Think IS’s management team has a broad and extensive range of expertise between them in legal, financial services, marketing, operations and technology.

Mark Ackred, BA (Hons) PgDL Barrister-at-Law, Chief Executive Officer and Co-Founder
Mark qualified as a Barrister in 2002, during the past eight years before forming the Company, he held Business Development and Management roles in three key CFD and Spread Betting Providers in the UK. The last position held being Head of UK Partners at a large UK CFD and Spread Betting firm.

Michael Lobel, B.Com, Non-Executive Chairman and Co-Founder
Michael lends the board his extensive experience and knowledge in the development, management and marketing of online trading and gaming platforms.

Michael recently served as director of Plurality Ltd, a front runner in the multi-core processing field. Prior to this he was the founder and CEO of Open Gaming Ltd (London) a company that developed and operated online betting and gaming platforms in all new media environments including on Sky Interactive which he sold to Liberty Media (NYSE).

Michael was the founder and CEO of of 4G Media Ltd. which developed the P2P and Pool betting website known as ibetcha.com. In 1999 he also co-founded Marketarget Ltd, a pioneering online marketing company that specialized in the optimization of on-line marketing, advertising and CRM of betting and gaming platforms. For a period of 15 years prior to 1998, Michael worked in the commodity-trading field specializing in the international trading of physical metals and minerals and was a licensed broker at Prudential-Bache Securities.

Customer Service Dashboard

Whether or not you aim to service your client base directly or through a third party, the customer services dashboard enables you to monitor real time activity of your customer service proposition. The customer services dashboard directly links with our CRM system allowing you to monitor performance against KPIs/averages, track conversion and activity rates and identify any key problem areas. Operators can view current and historical incoming and outgoing actions and drill down to view different queues in order to service accordingly.

The dashboard can be integrated to an alternative CRM system and a phone or email system to provide an even greater level of efficiency.

Next: The Trading Dashboard >